General Customer Support
Our customer service team provides assistance with billing inquiries, service requests, and general questions to ensure a smooth and satisfactory experience for residents and businesses in Marin County. Our customer service team is available to answer questions about your residential, multifamily or commercial garbage, recycling, or compostables collection services.
Hours: Monday through Friday 8 a.m. to 5 p.m.
Phone: (415) 456-2601
Address: 1050 Andersen Drive, San Rafael, CA 94901
Office closed: New Years Day, President’s Day, Memorial day, Independence Day, Labor Day, Thanksgiving, The Day After Thanksgiving, Christmas Eve, & Christmas Day. No collection on Christmas Day and New Year’s Day.