Marin Sanitary Service provides a gray cart for the weekly curbside collection of garbage, or non-recyclable and non-compostable items. All items placed in this cart will go directly to the landfill.
Visit our Residential Services page to review the cart options, set out rules and how to stop, start or change service for residential customers.
It can be difficult to know what material goes into what container, but it’s very important that we avoid contaminating our recycling or compostable streams.
When in doubt, use our handy “Where Does It Go, Joe?” online tool to find out what material goes where.
Please contact customer service at (415) 456-2601 prior to your service day if you find that your total amount of garbage exceeds the capacity of your container. “Extras” include any refuse placed outside or around the container.
Any extra bags should be no heavier than 60 pounds and no larger than 64 gallons in volume. Because our drivers must manually place these bags in the truck, they must meet the weight requirements and all bags must be sturdy enough to lift without breaking.
Extra garbage is subject to a collection fee. Call customer service to schedule your “extras” and to receive a collection quote.
See Extras, Clean-ups, Bulky Items & Other Services for more information.
Missed collections must be reported within 48 hours of the service day. MSS will make every effort to return that same if the miss is reported by noon or the following day if the miss is reported after noon. Any misses reported after 48 hours will be subject to a fee for collection.
Contact us to report a missed collection. You may also call our office Monday-Friday between 8 a.m. and 5 p.m. at (415) 456-2601.
Would it surprise you that only 46% of what you put in the trash belongs there? That’s what we found when we conducted a waste characterization study to find out what was being collected in residential carts.