Please note: this information is for our residential customers only.
Residential curbside clean-ups are scheduled twice per year (fall and spring). These preset dates are determined by the town you live in and the Billing Cycle you are in. During your clean-up week, you can put out up to 14 bags of extra material at no extra cost on your normal service day.
*Visit marinhhw.com for information about proper disposal of household hazardous waste.
Material will be collected on your normal service day during your areas’ scheduled clean-up week.
Curbside clean-up weeks are listed in the table below. You can use the cycle and tax body codes from your bill to determine what week we’ll be servicing your area. See below for help locating these on your bill.
Billing Cycle | Tax Body | Area | Scheduled Week |
|---|---|---|---|
R3 | MAGS and MASR | Designated San Rafael Areas | March 2 - 6 (M-F), 2026 |
R3 | MALK | Larkspur | March 9 - 13 (M-F), 2026 |
R3 | MAFF | Fairfax | March 30 - April 3 (M-F), 2026 |
R3 | MALG | Las Gallinas Areas | April 6 - 10 (M-F), 2026 |
R3 | MARO | Ross | April 13 - 17 (M-F), 2026 |
R1 | MASA | San Anselmo | April 27 - May 1 (M-F), 2026 |
R1 | MARN | Ross Valley North | April 27 - May 1 (M-F), 2026 |
R1 | MAGS and MASR | Designated San Rafael Areas | May 4 - 8 (M-F), 2026 |
R2 | MAGS and MASR | Designated San Rafael Areas | May 11 - 15 (M-F), 2026 |
R2 | MARS/MACO | Ross Valley South and Unincorporated San Rafael | May 18 - 22 (M-F), 2026 |
Billing Cycle | Tax Body | Area | Scheduled Week |
|---|---|---|---|
R3 | MAGS and MASR | Designated San Rafael Areas | August 17 - 21 (M-F), 2026 |
R3 | MALK | Larkspur | August 24 - 28 (M-F), 2026 |
R3 | MAFF | Fairfax | August 31 - September 4 (M-F), 2026 |
R3 | MALG | Las Gallinas Areas | September 7 - 11 (M-F), 2026 |
R3 | MARO | Ross | September 14 - 18 (M-F), 2026 |
R1 | MASA | San Anselmo | October 19 - 23 (M-F), 2026 |
R1 | MARN | Ross Valley North | October 19 - 23 (M-F), 2026 |
R1 | MAGS and MASR | Designated San Rafael Areas | October 26 - 30 (M-F), 2026 |
R2 | MAGS and MASR | Designated San Rafael Areas | November 2 - 6 (M-F), 2026 |
R2 | MARS/MACO | Ross Valley South and Unincorporated San Rafael | November 9 - 13 (M-F), 2026 |
Your cycle and tax body code are located on your bill. Locate the code above the “Important Information” box or on the bottom right of the remittance portion of your statement.
It is a four-letter code, example MALG and two-digit alphanumeric code, example R3. These are used to schedule your curbside clean-up.
If you have questions, contact customer service or call us at (415) 456-2601.
Bulky items like mattresses, appliances, and furniture will NOT be collected during curbside clean-ups. These collections must be scheduled separately.
Residential customers (who have a personal MSS account) are allocated two (2), scheduled bulky item collections of up to two (2) items each time at no extra charge. Any item over 60 pounds or six (6) feet in length will be subject to an additional fee to cover special equipment or additional helper. We will not pick up items that exceed 100 pounds or eight (8) feet with an exception for appliances.
A 24-hour notice is required for special pick-up requests.
Please note that any estimates given over the telephone are subject to change after the driver assesses the load. For safety reasons or limitations with our equipment, we may not be able to collect certain items.
Please have the following information for the item(s) you are requesting be collected so our customer service can best help you:
If you have already used your inclusive collections, any additional items to be collected will be charged a per item collection fee.
Use our Customer Support Form or email [email protected].
Please contact customer service prior to your service day if you find that your total amount of garbage exceeds the capacity of your container. “Extras” include any refuse placed outside or around the container.
Any extra bags should be no heavier than 60 pounds and no larger than 32 gallons in volume. Because our drivers must manually place these bags in the truck, they must meet the weight requirements and all bags must be sturdy enough to lift without breaking.
Extra garbage is subject to a collection fee.
Extra recycling can be placed in a separate container or paper bag/box beside your recycling cart. Please keep paper products separate from your glass plastic and aluminum containers. Extra recyclables are collected at no additional charge for residential customers.
We want your cardboard! But, large pieces get stuck in the blue side of the dual sort carts and cause problems for drivers when they get jammed in the trucks.
Extra cardboard is collected at no additional charge but must be broken down (even if you have to cut them) and either stacked into 2 ft x 2 ft x 2 ft bundles tied with twine or stacked into another small box and left next to your recycling cart by the curb on your pick-up day.
If you have more cardboard than can fit in a 2ft bundle, please call our office so we can send a cardboard only truck to your home to pick it up.
Please contact customer service at (415) 456-2601 prior to your service day if you find that your total amount of compostables (yard/food waste) exceeds the capacity of your container. Do not overfill your compostables cart, please!
Our customer support representatives are available Monday through Friday between 8 a.m. and 5 p.m. at (415) 456-2601.
Batteries, paint, and household cleaners should be dropped of at the Household Hazardous Waste Facility.
Need a debris box (dumpster) for a construction, remodeling, or clean-up project? We’ve got them!