Commercial waste management services

Marin Sanitary Service’s commercial waste management solutions are designed to meet the diverse needs of businesses in Marin County.

We provide garbage, recycling, compostables (yard and/or food waste) and Food 2 Energy (food waste) collection services to commercial customers (which includes schools, non-profit organizations, and government agencies) in San Rafael, San Anselmo, Ross, Kentfield, Kent Woodlands, Fairfax, Greenbrae, Larkspur and other unincorporated areas of Marin County. Join us in promoting a greener community through responsible waste management practices.

In most cases, the business owner or property manager is the account holder and is responsible for all aspects of waste collection service — from setting up service to paying the bill.

If you are a tenant in a commercial building, please contact your property manager prior to contacting Marin Sanitary Service with questions about your service. Only account holders may start, change, stop or make additional service requests.

New to our Services?

WELCOME TO THE NEIGHBORHOOD!

To start commercial service with us, please call our office Monday through Friday 8 a.m. to 5 p.m. at (415) 456-2601 or fill out our Contact Us form and we will reach out to you.

Download our Commercial Getting Started Guide and learn about our services, California laws, and resources available to you.

Service Options and Cart Sizes

Bundled service package

Commercial customers enjoy a service package that includes garbage, recycling and compostables (and/or Food 2 Energy) collection on the same bill.

Compostables (food scrap and yard waste) collection depends on the level of service your business requires: for some our standard compostables service makes sense, while other businesses, especially food-service businesses, will be a part of our exciting Food 2 Energy program.

When you set up service for your business, a customer support representative will review your information and refer you to an outreach coordinator who will perform a service assessment with you to determine what services are appropriate for the needs of your business.

Cart & BIN sizes

Not all sizes are available at all locations and availability depends on a variety of factors including safety, accessibility, and efficiency. Requests will be assessed and approved by the route manager.
The minimum service level is 32 gallons per unit or equivalent volume.
Customers may opt to buy their own compactors for commercial debris instead of using the ones provided by Marin Sanitary Service. These compactors are subject to a tonnage plus hauling rate structure.
Rates are based on container size (excluding compactors) and are set by the city or town in which your business is located. Remember, the more you recycle, the more you can save – money and resources!
If you wish to change a cart size, please contact customer support at (415) 456-2601.

Marin Sanitary Service is pleased to offer commercial customers the following cart/bin sizes for each commodity type. Please note that dimensions are approximate and based on the manufacturer may vary slightly from those listed.

Garbage Carts

Front Loader Garbage Bin

Roll-Off Container

Paper Recycling Carts

Container Recycling Carts

Cardboard Only Recycling Bin

Compostables Carts

Food 2 Energy Carts

Enclosure Guidelines

View or download this guide that includes cart options, dimensions, and enclosure design guidelines for commercial and multifamily units.

Billing

Commercial customers are billed monthly for garbage, recycling, and compostables collection services. Rates are determined by the size, number of carts/bins used by your business, compostables program, and frequency of your collection service.

If you have questions about your bill, please contact customer support at (415) 456-2601.

Collection Dates & Times

For business customers, collection services are offered once a week or up to six times a week depending on the needs of your business.

To find out what day(s) your pick-up service falls on, contact our office at (415) 456-2601 to speak with a customer support representative. Please have your garbage, recycling, and compostables out in your designated carts/bins the night before your collection day.

Overfilled Carts or Bins May Result in Extra Fees

Consistently contaminated or overloaded containers may result in fees.
Cart and bin lids must close completely. Environmental regulations dictate that cart lids must be closed at all times to prevent spillage. Containers that are consistently overloaded and not closed may indicate the need to upgrade to the next larger container size.
Remove any weights, bungee cords or ropes that were used to secure the lids of carts on your pick-up day. These can cause problems with the equipment and undue delays for the driver. MSS will not be responsible for loss of bungee cords, ropes, etc.
MSS will not be responsible for items left in, on, or around garbage, recycling, and compostable containers.

Extra Material

Fees apply for any extra bags of garbage next to, on top of, or overflowing from designated containers. Extra bags must be less than 60 pounds and 32 gallons in volume.
Extra recycling carts and cardboard bins are available at no extra charge.

Missed Collection

Missed collections must be reported within 48 hours of the service day. MSS will make every effort to return that same day if the miss is reported by noon on the service day or the following day if the miss is reported after noon on the day of service. Any misses reported after 48 hours will be subject to a fee for collection. Contact us to report a missed collection. You may also call our office at (415) 456-2601.

What kind of interior recycling containers should you get?

Marin Sanitary Service does not provide containers for internal collection, however this Guide to Purchasing Interior Recycling Containers (pdf) will give you ideas for containers that your business can purchase to be used indoors and outdoors to collect recycling.

The easier you make it to do, the more your employees and customers will recycle!

Printable Posters and Labels

Visit our posters page to find printable posters and label resources to help you and your employees be successful recyclers and composters.

Have Questions?

Our customer support representatives are available Monday through Friday between 8 a.m. and 5 p.m. at (415) 456-2601.

Recycling Laws

What you need to know about California’s mandatory composting and recycling laws.

We Can Help

We provide compost and recycling opportunity assessments, diversion planning, training, and posters to help your business recycle successfully.