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Convenient Payment Options

Remittance Envelope Error:

Dear Customer,

There was an error at the printer and the wrong remittance envelope may have been placed in your bill.  If you received your bill for the August to October service period and it contained an envelope for the City of Tempe in Arizona, you have the following options:

  1. You can sign up to pay your bill online through our website.
  2. You can make a payment by phone with a credit/debit card.
  3. You can mail your check and payment stub to Marin Sanitary Service 1050 Andersen Drive, San Rafael, CA 94903
  4. You can pay your bill in our office at the address above.

Pay Your Bill Online

Pay Online

Read Online Payment instructions Online payments are accepted by credit card or e-check. You will be leaving the MSS website and entering the secure Soft-Pak billing website. Individual or automatic payments may be made.

Credit Card Payments by Phone

MasterCard, Visa, American Express and Discover are accepted over the phone to make payments on your account. Please call 415 456-2601 to make a payment.

Pay By Mail

The following addresses are all acceptable to mail your payment:

Marin Sanitary Service
P.O. Box 10067
San Rafael, CA 94912-0067
Marin Sanitary Service
P.O. Box 11117
San Rafael, CA 94912
Marin Sanitary Service
Attn. Billing Department
1050 Andersen Dr.
San Rafael, CA 94901

Pay In Person

Bill payments are accepted at our office by cash, check, or credit card.

Marin Sanitary Service (Office Hours 8:00 AM to 5:00 PM)
1050 Andersen Drive
San Rafael, CA 94901

Billing Questions

Please call the billing department at 415 456-2601 for any billing inquiries.

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